![]() We often see this with students who use multiple emails, or have entered a typo in their email when they first purchase, or try to log in, and end up creating an entirely new account.įirst, try logging out of the account that's asking you to pay, and try logging in with other emails you may have used, or double check that you didn't log in with a typo in your email. The number one reason that you may be asked to be again is that you've logged in under a different account than the one you've purchased on. Any other fees either must be paid to the State Regulatory departments, or are entirely optional features with Aceable. We'll never ask you to purchase the course twice! Once you purchase the Aceable course, there are no other required course fees that go to Aceable. I have purchased but it's still asking me to pay.In the image below, the level is in a blue box. To work on your course, select the chapter, and then the next level that you need to complete. If you see a lock next to a chapter or level, this means that you cannot complete it until you’ve completed the previous section. If the course you are taking includes a driver checklist, you’ll see To Dos - these are important action items! Please make sure you complete them before moving on with your course. In the pink box in the image below, you can see an overview of your course. You may have noticed some changes to the look and feel of your course - let’s walk through them together to ensure that you’re set up to get the most out of your Aceable course. Exciting Updates to your Aceable Driving Course!.You can find additional information about the shipping process and receiving your certificate here. *If you are an Aceable student in California, your certificate will only be available to you through regular mail. The information that needs to be updated on the certificateĪnd we'll send you an updated certificate within 1-2 business days!. ![]() We can take care of that for you! Simply contact us with the: If you are accessing the course on our mobile app, you can still view your certificate by clicking records icon on the bottom of your screen. You can read more about this process here. Note: If you are a student taking drivers education courses for Nevada, the state requires additional documentation before you can receive your certificate of completion. If you upgraded to Instant Certificate Delivery, you should see it in your account within 10 minutes or less! Just be sure it's been at least 8 hours since you completed your course. If you are using a computer, simply log into your Aceable account and click “RECORDS” in the top right of the home screen! This allows you to download the certificate and print it out. Electronic certificates are available for all courses from Aceable with the exclusion of California.*
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